Role: Design Director

Led experience vision, stakeholder alignment, and execution with a team of six designers, aligning with product and engineering timelines.

The Challenge

Security teams were slowed down by:

• Slow, click-heavy workflows

• Unreliable search and filtering

• Siloed information that caused tool-switching and frustration

The Solution

• Ran co-creation workshops, user interviews, and mapped impact metrics (efficiency, productivity, usability, error rate)

• Prioritized redesign of bulk assessment and search/filter systems

• Explored concepts: master-detail interface, dashboard + filters, Kanban flow, triage workstation

• Applied Nokia’s design system thoughtfully and improved accessibility

• Tested concepts; refined copy to reduce hesitation

The Impact

• 90% faster tasks (10–15 min → 1–2 min)

• 50% productivity boost

• 90% drop in errors

• Reduced session load time almost entirely