Overview
Redesigned Nokia’s internal Search & Risk Assessment (SRA) tool to help security experts handle vulnerabilities faster and more confidently.
Role: Design Director
Led experience vision, stakeholder alignment, and execution with a team of six designers, aligning with product and engineering timelines.
The Challenge
Security teams were slowed down by:
Slow, click-heavy workflows
Unreliable search and filtering
Siloed information that caused tool-switching and frustration
The Solution
Ran co-creation workshops, user interviews, and mapped impact metrics (efficiency, productivity, usability, error rate)
Prioritized redesign of bulk assessment and search/filter systems
Explored concepts: master-detail interface, dashboard + filters, Kanban flow, triage workstation
Applied Nokia’s design system thoughtfully and improved accessibility
Tested concepts; refined copy to reduce hesitation
The Impact
90% faster tasks (10–15 min → 1–2 min)
50% productivity boost
90% drop in errors
Reduced session load time almost entirely